FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship within the continental United States. For international orders, please check with us for availability.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout.
How do I track my order?
Once your order is shipped, you will receive an email with tracking information. Use the provided link to monitor your shipment's progress.
Returns
How do I return an item?
To initiate a return, contact our customer service team through your Amazon account. We will provide instructions and a return shipping label.
How long does it take to process my return?
Returns are processed within 5-7 business days after we receive the item.
Can I exchange for a different item?
Yes, exchanges are possible. Please contact customer service to arrange for an exchange and to check availability.
General
What materials are used in the bookshelf?
Our bookshelves are made from high-quality, sustainable wood, ensuring durability and safety for children.
Is assembly required?
Yes, assembly is required. We provide all necessary hardware and detailed instructions for a quick and easy setup.
Is the bookshelf safe for children?
Absolutely. Our bookshelves are designed with rounded edges and non-toxic finishes to ensure safety.
Can the bookshelf be customized?
Currently, customization options are limited. Please reach out to us for specific requests.